Website Terms & Conditions
Overview
This website is operated by Viki Thorbjorn Art. By accessing or using this website, placing an order, or entering a collaboration, you agree to be bound by the following Terms & Conditions. These are designed to protect both your experience and the intentional, high-integrity nature of my work.
If you do not agree with any part of these terms, please do not use this site.
Artwork Availability & Editions
Each artwork listed on this site is either an open edition or a limited edition.
– Limited editions will not be reprinted once sold out.
– Open editions are available in limited batches and may be retired at any time.
Made-to-Order Policy
All canvas prints are made to order. This ensures quality, energy integrity, and a bespoke approach. Please allow 6–12 business days for production before dispatch.
Shipping & Delivery
Currently, we ship within the UK only the canvas prints you can purchase from the canvas print shop (https://vikithorbjornart.shop).
All pieces are tracked, insured, and delivered with white-glove care.
Address Accuracy
Please ensure your shipping address is entered correctly at checkout. I cannot be held responsible for delivery issues, losses, or delays caused by incorrect or incomplete addresses.
Refused Deliveries & Customs Duties
If a package is refused upon delivery, or if customs duties are unpaid and result in the artwork being returned, delayed, or destroyed, no refund or replacement will be issued.
Delivery Handling
Every order is carefully packaged for protection. Once your order leaves the printing company, handling is in the hands of the courier. While care is taken at every stage, I’m not liable for damage caused during transit or delays beyond my control.
Returns & Cancellations
Due to the made-to-order nature of the work, all sales are final.
If your artwork arrives damaged or incorrect, contact support@vikithorbjorn.art within 24 hours of delivery. I will ensure a swift and respectful resolution.
Limitation of Liability
To the fullest extent permitted by law, my total liability for any order is limited to the amount paid for that specific order. I am not responsible for indirect or consequential damages—this includes things like emotional distress, missed opportunities, or third-party costs related to display, framing, or shipping services.
Collector’s Access & Trade Enquiries
Collector’s Access is by application only.
Trade partnerships are highly curated and granted only to aligned designers, studios, and professionals.
I reserve the right to decline or withdraw access to any individual or organisation at any time.
Commissions & Soul on Canvas
Each Soul on Canvas commission follows a bespoke, deeply personal process. It begins with an application and an emotional alignment review.
If your application is accepted, a £500 non-refundable deposit is required to secure your place in the schedule. If the remaining balance is not paid within 14 days of deposit, your commission slot may be forfeited and the deposit retained.
After completing your emotional questionnaire, you’ll receive a custom quote. The full remaining balance must be paid before painting begins. No work will start until this payment is received in full.
The final piece will be delivered as a single, premium canvas print—along with a handwritten story card and any agreed extras. As each work is uniquely created based on your emotional brief, all sales are final.
Pricing
Prices are subject to change without notice.
All artwork is priced based on scale, finish, edition status, and artistic investment.
Discounts, referral codes, and promotional vouchers are no longer accepted.
Intellectual Property
All artworks, images, and written content on this site are the sole property of Viki Thorbjorn. They may not be copied, reproduced, or used without prior written permission. No licensing is offered.
Website Use & Content Accuracy
While I strive to ensure every detail is correct, colours, finishes, and sizing may appear differently depending on your device or screen calibration. If you have specific requirements, contact me directly before ordering.
Updates to These Terms
These Terms may be updated at any time. Continued use of the site after changes are posted constitutes acceptance of the new terms.
If you have any questions about these terms or how they apply to you, you’re welcome to reach out directly support@vikithorbjorn.art