Website Terms & Conditions

Overview

This website is operated by Viki Thorbjorn Art. Throughout the site, the terms “we”, “us” and “our” refer to Viki Thorbjorn Art. Viki Thorbjorn Art offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on WordPress.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Modifications to the Services and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Products or Services

Certain products or services may be available exclusively online through the website.

These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Coupon codes

Promotions and coupons for canvas prints

If you recommend a friend to purchase canvas prints and they buy using your friend code, you will receive 25% off your next two canvas print orders. Your friend will receive 25% off their first two canvas print orders. Your code is limited to 4 uses per month, and the discount codes don’t add up (meaning, if two of your friends have purchased, you will not get a 50% discount, but 25% off from your next 4 canvas print orders.) Viki Thorbjorn Art reserves the right to change the offer at any time but will honour previous code redemptions in these cases.

If we believe you’re using the codes to receive endless discounted canvas prints, we reserve the right to close any account.

We love you discovering Viki Thorbjorn Art using offer codes, but they’re for new customers only and can only be used once per household/customer/address. We want to spread the floral word, but if you break these rules, we reserve the right to close your account without question. This covers all offer codes, including recommending a friend. We’re a small business – please don’t take advantage!

All offer codes are active for 3 months from the issue date unless otherwise specified.

Refer a friend program

We provide a referral program after you sign up for our canvas print products, where we give you 25% off your next two canvas print orders when you recommend us to your friend who successfully purchases at least one canvas print. Your friend may be offered discount vouchers or other incentives at our discretion once they have purchased a canvas art print(s). We may, from time to time, also add other refer-a-friend code vouchers in the delivery package you receive. However, these refer-a-friend codes do not give you any rewards or discounts. Still, your referred friend may be offered incentives (such as discounts or vouchers) if they purchase one or more canvas prints. Further details of the referral program will be set out on the relevant page on the Website or on the voucher in your delivery package (if any). 

Our terms that apply to all referral programs

  • To qualify for a reward, your friend referral must be from a person who is at least 18 years old, not an existing customer and meets all other specific program conditions as set out on our Website for the relevant referral program.
  • You will only receive your reward when we have verified the referral and confirmed the account set up by your referred friend, and you have not already applied any other discounts or offers to your canvas print orders.
  • We may change or discontinue a referral program at any time and we do not represent that any referral program will continue to be available indefinitely. We will not be responsible to you for any loss you may incur as a result of us discontinuing a referral program.
  • You must in connection with our referral programs:
      • not contact or share any information (for example, a referral link or code) with any person you do not personally know;
      • not send any spams, or undertake any bulk messaging or auto messaging;
      • not request personal data from any person who is less than 18 years old, or display, reference, “tag”, or otherwise identify anyone who is less than 18 years old;
      • not engage in any practices or communications which are misleading, offensive, deceptive, harmful, fraudulent, threatening, intimidating, abusive, harassing, anti-social, menacing, hateful, racially or ethnically offensive, discriminatory, inflammatory, cause annoyance or needles anxiety to any person, are libelous or maliciously false, obscene, suggestive or sexually explicit;
      • comply with all requests to stop communications about our referral program; and
      • share your referral code or link or otherwise promote us on any social media. You must comply with the terms and conditions and the applicable policies of the relevant social media platform.

Paint Nights

Payment Policy for Paint Nights

You’re required to pay in full before the event commences, wheter it’s virtual or in-person. In case your Paint Night contains the needed materials (for example paint, canvas/paper, etc), you need to book and pay at least 14 days prior to ensure you or for corporates or groups their members receive their material via post.

Cancellation of Paint Nights

Viki Thorbjorn requires 24 hours for all cancellations to receive a refund as a gift certificate, whether it’s for in-person or virtual paint nights. Less than 24 hours of cancellation or ‘no show’ will not receive a refund or credit. If you arrive 20 minutes late to the class, your payment will be forfeited, and you won’t be allowed to paint.

Memberships

Policies and Procedures of all Memberships

Once your purchase is complete you will receive an email with your login information. This is how you will access your purchase. If you do not see your email, please be sure to check your spam and promotions folders in your email before reaching out to customer support. 

Cancellation of any and all Memberships

Please allow at least 7 days prior to next payment being drafted to process a cancellation. Email hello [at] vikithorbjorn [dot] art to cancel your membership. If sent on the weekend, cancellations will be taken care of the following Monday. Business hours are 9 – 3pm M onday to Friday, UK time.

Please include the word Cancel and the name of membership in the subject line. Example: Please cancel Blissful Painters membership.

When you cancel any of the memberships that let’s you access the Vault, your access will be rewoked, also, your access will be rewoked from the corresponding private group.

If you cancel after your monthly payment has been drafted, your cancellation will be effective at the end of your current billing cycle.

PLEASE NOTE: Billing cycles run from the date of your last draft. (For example if your payment came out on 19th December, that pays for the membership through 19th January).

PLEASE NOTE: There are no refunds given on membership fees.

PLEASE NOTE: Canceling via personal messages on Facebook is not accepted. Please do not send FB messages me or any of the admins of the Facebook page if you need help of any kind. All communication needs to go through our support system via email. Messages could get lost in the shuffle and we wouldn’t always see them.

Rights to Designs

All Rights to designs and teaching belong to Viki Thorbjorn – Owner of Viki Thorjorn Art. You do NOT have permission to re-teach any material you learn here online or in-person. You will be immediately removed with no refund if this policy is broken and leagal action will be taken.

Selling your Artwork

You do have permission to sell your artwork from these lessons online or locally. These are your paintings and I would love for you to sell them or gift them to your loved ones!

Commissioned Portrait

You will receive a unique, signed charcoal/graphite pencil or coloured pencil or watercolour painting or acrylic painting, or a mixture of these from Viki Thorbjorn Art.

Those portraits might produce prints. By placing and order, you agree that the painting/drawing produced can be used for marketing (social media and my website).

Payment Policy for Commissioned Portraits

A 50% or £200 non-refundable deposit (whichever is lower) is required to secure your place on the waiting list. You can then pay the remaining amount in 2 instalments; half before the drawing/painting starts and the other half after the painting is completed.

The Commission Process

  1. Choose a size option available on the portrait order page via the dropdown menu
  2. Pay the 50% or £200 non-refundable deposit (whichever is lower)
  3. You will receive a downloadable PDF that contains the instructions you shall follow
  4. Send high-quality photos of your pet or the person via email
  5. Once the quality of the photos indicates that the artwork can be completed, you’ll be asked to make the second deposit (amounting to half the overall commission fee minus the £200 or 50% deposit already paid) is requested before painting begins
  6. Typically, it takes me between 2 to 14 weeks to complete a piece, as it depends upon my schedule and the complexity of the painting/drawing. However, if your artwork is intended as a gift or if you require it sooner, please let me know. I do require a minimum of 2 weeks’ notice for rush orders. Please don’t forget that the time of drying the paint and preserving the art, plus the delivery is extra time. Also, I might need to order materials based on your specific request/technique/colour palette/material (we’ll discuss this during our consultation), and you might need to factor that time in too.
  7. Throughout the creation process, I’ll keep you updated on the progress of your artwork. This may include sharing work-in-progress photos or discussing any necessary adjustments.
  8. Once the artwork is near completion, I’ll present it to you for your review. You’ll be able to provide feedback and request minor adjustments if needed.
  9. The remaining balance payment will be due once you are satisfied with the final piece. After receiving the payment, I’ll carefully package and deliver the artwork to your designated address. If you are not local, I can provide you with a quote for the postage and packaging costs.

A note regarding copyright and reference photographs

Please ensure you hold the copyright on any photographs you wish to use as reference material. If you do not own photographs, you must have permission from the copyright holder for the photograph/s to be used as the basis for a portrait commission.

Copyright of Portraits

I retain the copyright on all the artwork I produced, Viki Throbjorn, including any artwork resulting from a commission. This also includes the right to use images of the artwork in promotional material (including limited edition prints, art cards or downloadable art) or on my website or other shops (like Etsy).

You may not reproduce any piece of artwork or artwork print in any form without prior permission. You may, however, display commissioned artwork on social media (Facebook etc.), but it must not be reproduced in any other form whatsoever.

Cancellation of Portrait

To secure your place on Viki Thorbjorn’s commission list, a 50% or £200 non-refundable deposit (whichever is lower) is requested. A second deposit (amounting to half the overall commission fee minus the £200 or 50% deposit already paid) is required before painting begins. The second deposit is fully refundable if you cancel within 28 days of paying for the first deposit, but only if the painting process hasn’t started or materials haven’t been purchased.

Cancellation Once Drawing / Painting Begins

Once the drawing/painting begins, the second deposit becomes non-refundable. As the painting progresses, Viki Thorbjorn will email photographs of the painting. Please tell her if you want any changes or if something doesn’t look right. You are fully entitled to do so, and please know that she will not be offended.

Unwanted Finished Drawing or Painting 

Upon receiving a photo of the finished drawing or painting, you can request up to 2 changes to the portrait. However, if you are unhappy with the completed drawing or painting and do not want it, you will not need to pay the third payment (amounting to half the overall commission fee minus the £200 or 50% deposit already paid). However, the first and second deposits will not be refunded due to the time and effort spent on them. The painting may be resold at Viki Thorbjorn Art’s discretion.

Commissioned Abstract Artwork

You will receive a unique, signed charcoal/graphite pencil or coloured pencil or watercolour painting or acrylic painting, or a mixture of these from Viki Thorbjorn Art.

Those abstract artworks might produce prints. By placing an order, you agree that the painting/drawing produced can be used for marketing (social media and my website).

Payment Policy for Commissioned Abstract Artwork

A £200 non-refundable deposit is required to secure your place on the waiting list. You can then pay the remaining amount in 2 instalments; half before the drawing/painting starts and the other half after the painting is completed.

The Commission Process

  1. Pay the £200 non-refundable deposit
  2. You will receive a downloadable PDF that contains the instructions you shall follow to get in touch with me
  3. We’ll discuss your preferences and ideas. We can communicate via WhatsApp, phone, or email, regardless of your location. Sharing your interior style and the kind of energy you want the artwork to bring into your home / office will help me understand your vision better.
    Once we finalise important details like size, type of artwork, and timeline, I’ll provide you with a price quote. To initiate the project, I typically collect 50% of the fee (amounting to half the overall commission fee minus the £200 deposit already paid) upfront before starting any work.
  4. Feel free to browse through my available paintings, prints, and previously sold pieces, or any other artist work to gather inspiration and generate ideas. If you have reference photos or a colour palette in mind, please share them with me.
    We’ll discuss your favourite aspects of my artwork, helping me understand the elements you’d like to incorporate into your custom piece.
  5. To ensure we’re on the same page creatively, I love using mood boards as a tool for abstract painting and surface design commissions. It’s an effective way to explore colour palettes and make sure we capture the desired mood and style.

    To create your unique mood board, I’ll curate a collection of images from my sources of inspiration, which may include a Pinterest collection. This visual compilation will give you a sense of the colours, energy, and overall aesthetic we plan to incorporate into your artwork. Once I’ve created the mood board, I’ll send you a one-page doc for your approval.

    Your feedback is important, and we’ll make any necessary adjustments before moving forward.

  6. Typically, it takes me between 2 to 14 weeks to complete a piece, as it depends upon my schedule and the complexity of the painting/drawing. However, if your artwork is intended as a gift or if you require it sooner, please let me know. I do require a minimum of 2 weeks’ notice for rush orders. Please don’t forget that the time of drying the paint and preserving the art, plus the delivery is extra time. Also, I might need to order materials based on your specific request/technique/colour palette/material (we’ll discuss this during our consultation), and you might need to factor that time in too.
  7. Throughout the creation process, I’ll keep you updated on the progress of your artwork. This may include sharing work-in-progress photos or discussing any necessary adjustments.
  8. Once the artwork is near completion, I’ll present it to you for your review. You’ll be able to provide feedback and request minor adjustments if needed.
  9. The remaining balance payment will be due once you are satisfied with the final piece. After receiving the payment, I’ll carefully package and deliver the artwork to your designated address. If you are not local, I can provide you with a quote for the postage and packaging costs.

Copyright of Abstract Artwork

I retain the copyright on all the artwork I produced, Viki Throbjorn, including any artwork resulting from a commission. This also includes the right to use images of the artwork in promotional material (including limited edition prints, art cards or downloadable art) or on my website or other shops (like Etsy).

You may not reproduce any piece of artwork or artwork print in any form without prior permission. You may, however, display commissioned artwork on social media (Facebook etc.), but it must not be reproduced in any other form whatsoever.

Cancellation of Abstract Artwork

To secure your place on Viki Thorbjorn Art’s commission list, a £200 non-refundable deposit is requested. A second deposit (amounting to half the overall commission fee minus the £200 deposit already paid) is required before painting begins. The second deposit is fully refundable if you cancel within 28 days of paying for the first deposit, but only if the painting process hasn’t started or materials haven’t been purchased.

Cancellation once Abstract Artwork Begins

Once the creation of the abstract artwork begins, the second deposit becomes non-refundable. As the painting progresses, Viki Thorbjorn will email photographs of the painting. Please tell her if you want any changes or if something doesn’t look right. You are fully entitled to do so, and please know that she will not be offended.

Unwanted Finished Abstract Artwork

Upon receiving a photo of the finished abstract artwork, you can request up to 2 changes to the artwork. However, if you are unhappy with the completed drawing or painting and do not want it, you will not need to pay the third payment (amounting to half the overall commission fee minus the £200 deposit already paid). However, the first and second deposits will not be refunded due to the time and effort spent on them. The abstract artwork will be resold.

Commissioned Abstract Brand Creations for Entrepreneurs

You will receive 6 digital files (7,000 x 5,100 pixels and 300 dpi) of unique watercolour or acrylic paintings, or a mixture of these from Viki Thorbjorn Art, using your brand colours and 3 words that describe your brand. You can use them for your website or social media or even print them on merchandise or canvas prints for your office or your home.

Those abstract artworks might produce prints or anything else Viki Thorbjorn wishes to create. By placing an order, you agree that the painting produced can be used for marketing (social media and my website).

Payment Policy for Commissioned Abstract Brand Creations

A £200 non-refundable deposit is required to secure your place on the waiting list. You can then pay the remaining amount in 2 instalments; half before the drawing/painting starts and the other half after the painting is completed.

The Commission Process

  1. Pay the £200 non-refundable deposit
  2. You’ll be asked to send me your brand colours, moodboard (if you have one) and 3 words that describe you/your brand via email. To ensure the artworks will pop, we’ll need contrasting colours. Also, please pick the 2 main colours you want to emphasize.
  3. I’d like to see your social media graphics, website and or everything visual in the way you represent yourself/your brand/business to help me better capture the essence of the uniqueness. You can share any inspiration you might have, but please bear in mind that I’ll paint in my style, not someone else’s, and I won’t change that. I like to add some extra white layering to make the pieces fresh. Also, I love working with ink and lines.
  4. Once I have a feel of your colours, energy and overall aesthetic, before I’ll go ahead and start painting (and perhaps buying your colours), you’ll receive the first instalment. Once the invoice is taken care of; I start painting.
  5. Typically, it takes me between 2 to 14 weeks to complete the pieces, as it depends on my schedule. However, if you requite sooner, please let me know. I do require a minimum of 2 weeks notice for rush orders for extra fee. Please don’t forget that the time of drying paint, as I only can digitalise it after it’s completely dry. Also, I might need to order materials based on your specific colour palette, and you might need to factor that time in too.

  6. Typically, it takes me between 2 to 14 weeks to complete a piece, as it depends upon my schedule and the complexity of the painting/drawing. However, if your artwork is intended as a gift or if you require it sooner, please let me know. I do require a minimum of 2 weeks’ notice for rush orders. Please don’t forget that the time of drying the paint and preserving the art, plus the delivery is extra time. Also, I might need to order materials based on your specific request/technique/colour palette/material (we’ll discuss this during our consultation), and you might need to factor that time in too.

  7. Throughout the creation process, I’ll keep you updated on the progress of your artwork. But bear in mind, a half-way done abstract is really far from ready piece of art. This may include sharing work-in-progress photos or discussing any necessary adjustments. This ensures that you feel involved in the artistic journey and that the final pieces reflects your brand.
  8. When I’ve completed your paintings, I’ll send you an image of the final pieces for your approval. Once you are satisfied with the final piece, the remaining balance payment will be due. After receiving the payment, I’ll give you access to the the digital versions of 6 selected abstract artworks (each in 7,000 x 5,100 pixels and 300 dpi).
  9. The remaining balance payment will be due once you are satisfied with the final piece. After receiving the payment, I’ll carefully package and deliver the artwork to your designated address. If you are not local, I can provide you with a quote for the postage and packaging costs.

Copyright of Abstract Brand Cerations

I retain the copyright on all the artwork I produced, Viki Throbjorn, including any artwork resulting from a commission. This also includes the right to use images of the artwork in promotional material (including limited edition prints, canvas prints, art cards or downloadable art) or on my website or other shops (like Etsy).

Getting these hand-painted digital abstract art grants you a limited, commercial-use license, subject to the terms listed below;

  • You MAY use these hand-painted digital abstract art pieces to promote a single brand of yours on or offline
  • You MAY print these hand-painted digital abstract art pieces as canvas prints or use them on your own brand’s merchandise
  • You MAY create products that include the design (kdp cover or workbook cover) to sell them under your own brand, but only if it’s part of the design and not ‘the Abstract Brand Creation abstract art piece’ (see following three points)
  • You MAY NOT reproduce any piece of artwork or artwork print or merchandise in any form to sell the design (you MAY NOT create mugs, canvas prints, etc, to sell them as your products)
  • You MAY create promo merchandise that you don’t sell, but part of your branding (like pens), but you must change the design
  • You MAY use the designs on products (apart from any art prints) you wish to sell without giving a third-party access to the designs themselves IF we have a separate licensing agreement
  • You MAY use these hand-painted digital abstract art pieces to sell your offer with the help of these hand-painted digital abstract art pieces as your own branded content to your audience and use for digital ads
  • You MAY NOT redistribute, resell, transfer or give away these hand-painted digital abstract art pieces to any third party, PLR, or make them in any way digitally available
  • You MAY NOT create commercial designs for third parties using any part of these hand-painted digital abstract art pieces
  • You MAY NOT resell these hand-painted digital abstract art pieces on any mass marketplace website (Creative Market, Etsy, Envato) NOR resell as a digital hand-painted digital abstract art pieces product on any other website or platform, whether AS IS, OR EDITED
  • You MAY NOT resell these hand-painted digital abstract art pieces on any website NOR resell as printed versions on any other website or platform, whether AS IS OR EDITED
  • You MAY NOT license these abstract art pieces on any website or company, whether AS IS OR EDITED
  • You MAY NOT transfer, redistribute or give away any of these abstract art pieces to a third party (or owned by a different company or brand other than your own)
  • You MAY NOT use these abstract art pieces to promote the sale of digital, graphic design art pieces, abstract art pieces, or Canva templates
  • You MAY NOT reproduce any piece of artwork or artwork print in any form without prior permission.

Cancellation of Abstract Brand Creations

To secure your place on Viki Thorbjorn Art’s commission list, a £200 non-refundable deposit is requested. A second deposit (amounting to half the overall commission fee minus the £200 deposit already paid) is required before painting begins. The second deposit is fully refundable if you cancel within 28 days of paying for the first deposit, but only if the painting process hasnt started or materials haven’t been purchased.

Cancellation once Abstract Brand Creations Begins

Once the creation of the abstract artwork begins, the second deposit becomes non-refundable. As the painting progresses, Viki Thorbjorn will email photographs of the painting. Please tell her if you want any changes or if something doesn’t look right. You are fully entitled to do so twice, and please know that she will not be offended.

Refund Policy

Any product that is printed for order or by any means customised is classed as personalised items, which are exempt from return and refund.

Damages & Issues

Accidents happen though this is rare. Please inspect your order upon reception and contact us immediately (within 1 day) if the item is defective or damaged or if you received the wrong item so we can evaluate the issue and make it right. Keep the original packaging and take photos of the damage to use as evidence.

You are responsible for checking your package for damage BEFORE signing for it, as this may invalidate a claim should the item be found damaged after signing.

Exceptions / non-returnable items

Personalised items.

Refunds

We will notify you once we’ve received and inspected your return (in case of damage). If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Shipping Policy

Items are aimed to be dispatched within 7 working days. so that you can receive them within 14 days.

This may vary during peak periods, and Viki Thorbjorn Art will endeavour to contact customers if this is the case.

Orders are sent via 2nd class mail. Commissioned art is signed and tracked.

If you are from outside the UK, contact us with your shipping address for a custom quote.

Viki Thorbjorn Art accepts no liability for lost orders or delays through third parties such as postal providers; however, replacements/refunds shall be given at Viki Thorbjorn Art’s discretion.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Third-Party Links

Certain content, products and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

User Comments, Feedback and Other Submission

If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

Personal Information

Our Privacy Policy governs your submission of personal information through the store. To view our Privacy Policy.

Errors, Inaccuracies, Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time; we may remove the service for indefinite periods of time or cancel the service at any time without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Viki Thorbjorn Art, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend and hold harmless Viki Thorbjorn Art, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us.

You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our site.
If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Changes of Service

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

Governing Law

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Contact information

Questions about the Terms of Service should be sent to us at hello [at] vikithorbjorn [dot] art.

Copyright Law

Viki Thorbjorn Art and its content is copyright of Viki Thorbjorn Art ©. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form this includes ANY text, illustrations, descriptions or images.

You may not, except with our express written permission, distribute or commercially exploit Viki Thorbjorn Art content. Nor may you transmit it or store it on any other website or other form of electronic retrieval system.

In breach of this law, legal action WILL be taken.

Subject to copyright protection & all content owned by Viki Thorbjorn Art.

Payment Policy for Commissioned Portraits

A 50% or £200 non-refundable deposit (whichever is lower) is required to secure your place on the waiting list. You can then pay the remaining amount in 2 instalments; half before the drawing/painting starts and the other half after the painting is completed.